OrderLANE - AI-powered order processing in ERP
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Automate the processing of incoming orders from email text, PDF, or CSV files: OrderLANE extracts content, structures it, validates it against your ERP master data, and transfers verified order data to your ERP system in a format compliant with your system - transparently, with full control, and with clearly defined exception handling.
- End-to-end automation: from receipt and verification to creation in the ERP system
- Master data & rule checks: required fields, plausibility checks, duplicates, shipping addresses
- Fully integrated with ERP: no siloed solutions, no media breaks
- Scalable & measurable:even with high order volumes
- GDPR & data sovereignty: transparent processing, audit-ready
Less copy-pasting. Fewer follow-up inquiries. Greater predictability.
Manual order processing is time-consuming and frustrating: data inconsistencies between email text, files, and ERP systems lead to follow-up inquiries, rework, and errors - especially when dealing with high volumes and limited resources.
OrderLANE automates the entire order process from the incoming message to the structured entry in the ERP system (e.g., SAP, MS Dynamics, Infor) - including master data reconciliation, validation, and transparent exception handling.
Steps to AI-Powered Order Processing
1 - Flexible Inbound Processing
Orders arrive via email as text, PDF, or CSV files. Relevant content is automatically captured - without manual data entry.
2 - AI-Powered Extraction & Structuring
The AI recognizes header and line items data, assigns it to the correct fields, and generates structured data records for order processing.
3 - Validation & Completeness
Reconciliation against your ERP master data and defined business rules (e.g., required fields, plausibility checks, duplicates, shipping addresses). Missing information is flagged as exceptions - not automatically filled in.
4 - System integration & control (human-in-the-loop + verification)
Verified data is transferred to the ERP system in a controlled manner via ERP integration. Your team manages everything through a frontend - the WORKSPACE - with an approval option before ERP transfer and full archiving for complete traceability.
Why master data is crucial: By directly referencing master data, the solution achieves excellent results: It recognizes whether the orderer is already a customer, what has been ordered previously, and which products including their variants are intended - thus precisely categorizing order patterns from existing and new customers.
Two Approaches – One Streamlined Process
OrderLANE can be seamlessly integrated into existing integration landscapes or implemented as part of a new ERP integration project.
For Existing Customers
Expand your existing integration platform with AI-powered order processing - without overhauling your architecture. Existing integrations remain intact, while processes are adapted and made smarter.
For new customers
You receive flexible ERP integration and AI-powered order processing from a single source - seamlessly integrated into your system landscape. In the SAP environment, you also benefit from our certified integration.
Security, Data Sovereignty, and GDPR
Controllable AI – with clear boundaries.
Control is crucial, especially in AI and ERP processes. That’s why you retain data sovereignty - with transparent data flows and defined verification mechanisms:
- No direct AI access to core ERP systems
- Multi-level validation before transfer to the ERP
- Logging and traceability of processing (audit-ready)
- Clearly defined responsibilities through exception handling and approval options
- Archiving of incoming documents and end-to-end audit trails - from receipt through processing in WORKSPACE to the ERP
- Hosting on European servers - fully GDPR-compliant. Your data never leaves the European Union
Key Features of the AI-powered Solution
Controllable Automation:
Review and approval options, clearly defined exceptions, and full control at all times via the WORKSPACE.
AI-powered validation for order processing:
Unstructured input data is converted into structured, validated ERP data - based on ERP master data and defined rules.
Workflows for checks & approvals:
Standardized processes for special cases, checks, and approvals - reproducible, transparent, and scalable.
Why PROCLANE
Seamless integration into your ERP landscape
OrderLANE integrates seamlessly into existing ERP environments - even in complex landscapes and without data silos.AI with control, not a black box
Governance, transparent data flows, and the ability to intervene - for controllable automation.Quick implementation during ongoing operations
Clear responsibilities and short decision-making paths enable implementation without disrupting daily business.Minimal IT effort during operation
We handle operation, management, and maintenance. Your IT team is only involved selectively at the beginning, for example, with ERP access.Measurable added value
Less manual work, lower error rates, and scalable processes as order volumes grow.OrderLANE is based on the PROCLANE AI SUITE
The PROCLANE AI SUITE serves as the common foundation for OrderLANE and other AI solutions. The platform combines AI-powered content processing with proven ERP integration: documents are read, data is structured, rules are checked, and exceptions are detected. Everything is controllable, auditable, and scalable.
OrderLANE is one of the AI solutions on this platform - specializing in order processing. Additional use cases can be added incrementally without having to build a new technical foundation each time.
Frequently Asked Questions About AI-Powered Order Processing
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Does OrderLANE work with our existing SAP system?
Yes. OrderLANE can be integrated into existing ERP environments - without requiring any changes to your architecture or causing any data discontinuities. If you already use a PROCLANE integration platform, you can add OrderLANE as an extension. Existing integrations remain fully intact.
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We don’t have ERP integration yet. Can we still get started?
Yes. For new customers, we provide ERP integration and AI-powered order processing seamlessly integrated into your system landscape, without siloed solutions. You get everything from a single source: AI processing and ERP connectivity. SAP customers also benefit from our SAP-certified integration.
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What happens if an order is incomplete or unclear?
OrderLANE flags missing or conflicting information as exceptions and does not silently fill in any gaps. Your team can clearly see these cases in the WORKSPACE and take targeted action. This reduces email coordination loops, shortens clarification times, and improves SLA compliance.
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Who has access to our data – and where is it processed?
The AI has no direct access to your core ERP systems. All data is processed and stored on European servers—fully GDPR-compliant. Incoming documents are archived, and processing steps are logged. The entire process is traceable and auditable.
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How much work will this require from our IT department?
Since this is a cloud platform, PROCLANE handles day-to-day operations. We take care of management, support, and maintenance. Your IT team is involved at the outset, for example, with ERP access. Training for your business users in WORKSPACE is brief, as the interface is designed for quick review and approval rather than requiring IT expertise.